Our Value Proposition

Unsurpassed Client Support - Support is only a call away - 24 hours a day, 7 days a
week, 364 days a year, toll-free. We know how important the operation of your business is - that’s why our team of support analysts pride themselves on supplying the fastest response times and highest
level of expertise in our industry.

Personalized Implementation - Our implementation team will provide on-site specific departmental training designed to complement your business processes. In cooperation with our client, a plan is developed and implemented, the testing is thorough, and above all the transition is smooth.
All so you can do what’s most important - run your business.

Customized Solutions - Specialist in development, support, education and business analysis are not only inspired by continuous research and developmental studies but also by feedback from our existing customers, new customers, round tables discussions, support calls and from trade shows to develop innovative business solutions that work for you.

Ongoing Education - We give you the power to learn more through regional training sessions, client onsite training, reference manuals, corporate training labs and the ProfitMaster Annual Business Partner Conference.

Enterprise solutions:
Supply chain management – ProfitMaster Canada offers a fully-integrated suite of automated
applications specifically designed to handle complex purchasing issues and exceed your diverse inventory management needs. Our integrated solutions include advanced planning and scheduling, warehouse management, and logistics. The same data drives all of the processes from shipping to inventory management to forecasting.

Communicating effectively with vendors enables retailers to forecast orders, and know when the right products will be available from vendors. ProfitMaster Canada facilitates this process by providing purchasing manager with tools to decrease forecasting cycles, delivery times, inventory levels, and order availability checking. The end result is improved customer satisfaction, and higher operational efficiency and effectiveness.

Customer relationship management:
Your company can drive increased revenue by focusing attention on knowing customers at a more personal level. ProfitMaster Canada allows you to use customer information to gain insight into your customers’ wants and needs, supporting targeted marketing initiatives to those customers who provide the most value.

Our reporting features allow you to analyze customer’s transaction history and preferences to develop merchandise and service plans that exceed their expectations. We empower you with the information and processes necessary to know your customers, understand their needs, and effectively build relationships between your company, customer base, and distribution partners.

Financial Management:
Financial Management involves more than just the mere accumulation and reporting of revenue and expenses. The ProfitMaster information management solution allows managers to consider how effectively resources are being used to create, market, distribute products and services to customers.

ProfitMaster Canada utilizes an on-line, real-time structure to process transactions that immediately update information throughout the fully-integrated suite of applications. You have access to up-to-the-minute information that is complete and accurate.

ProfitMaster Canada Certified equipment
Only the best equipment is selected for use with your ProfitMaster Canada system. Partners are
chosen based on a number of criteria such as industry focus, product reliability and attention to detail. ProfitMaster has established relationships with corporations such as IBM, NexxInnovations, Symbol Technologies and others based on our joint commitment to serve you well.

All partner provided components are pre-configured and rigorously tested to ensure a flawless integration with the ProfitMaster system. The use of this Certified equipment ensures that we are completely
familiar with all the components you have in your store and can fully support your system at all times.

Certified service experts
Configuration, testing and repair of this equipment is done by ProfitMaster Canada Certified Service Experts. The corporation’s from which our team has received training and certification include: OkiData, SCO and IBM.

“I realize that a system is a major investment. At ProfitMaster Canada we protect that investment by providing you with continual improvements and upgrades and by remaining ahead of today’s ever-changing technology and business environment. We are committed to developing and maintaining long-lasting partnerships and exceeding expectations one client at a time....”
- Jeff McEachern, Vice-President – Retail.

For more information: phone 800.340.4492 / fax 204.885.6485 / e-mail info@pmcanada.com